InBox Lean Office Kaizen Simulation 

InBox® Lean office simulation, provides a live, participant-driven simulation that teaches how to apply Lean concepts to transactional processes. With InBox, students of all levels can practice process improvement tools in a risk-free setting. This kind of practice builds capability. InBox is unique: it employs an email-based work process, providing first-hand experience with Lean Office concepts where the workflow is essentially invisible. A True Simulation for the Office Environment.

Until now, Lean simulations have focused solely on manufacturing-type processes, such as assembling parts or shuffling papers. These games fail to resonate with employees who rely on communication technologies. InBox is the first Lean Six Sigma simulation built around an electronic workflow – the type of work environment that actually exists in service businesses or in the support functions of a manufacturing enterprise. A Focus on Lean Office Tools by using an email-based platform, participants assume work roles in an invisible (and very confusing) process. With help from the facilitator, students learn and practice Value Stream Mapping, identifying Non-Value-Added Activities (Waste), Takt Time, WIP, and Bottlenecks in a service process where there is no tangible work product.

Participants will learn:

• How to manage the flow of work horizontally across the silos that exist in organizations;
• How the tools of lean should be used to engage participants in change management;
• How to manage short cycles of improvement activities across many functional areas;
• How huddle boards and visual management can be used to manage daily activities and continuous improvement activities.

**Participants will need to bring a laptop and charger with the ability to connect to the internet.

Discounts

• Register three or more students from your organization and save 12.5% off every registration. To receive a group discount, register as a group through the registration link and the discount will automatically apply.
• LEI Co-Learning Partners: Register before early bird deadline for $599.25. Register after early bird deadline for $749.25. No group discount can be applied.

Cancellation Policy

You can cancel your registration for in-person workshops four weeks before the course start date for a full refund. A cancellation occurring within four weeks of the workshop dates will be subject to a $350 fee. Cancelling less than two weeks prior to workshop start is subject to no refund. To cancel, please call LEI at (617) 871-2900 or email registrar@lean.org.