Investing in Work(ers) Using Job Methods and Job Instruction

In today’s fast-changing workforce, companies are facing high turnover, inconsistent productivity, and gaps in team member capability. Investing in workers means creating a foundation for sustained success. This hands-on course provides a practical solution: the 4-Step Job Instruction Method, a proven training process pioneered by the Training Within Industry (TWI) program dating back to WWII to address the critical shortage of skilled labor.

Effective work design is critical for creating processes that are clear, repeatable, and scalable. When work is designed correctly, employees are more likely to succeed, productivity improves, and costly errors are minimized. This course goes beyond training techniques to show you how to structure and sequence work in ways that ensure consistent, high-quality results.

This workshop immerses you in real-world job breakdown, instruction techniques, and work design principles. You’ll learn by doing—first in a simulated environment and then on the shop floor—so you can confidently train others, create work systems that enable success, and ensure your team thrives.

Learning Objectives

By the end of this course, you will be able to:

• Develop a Job Breakdown Sheet to prepare training materials.
• Learn the 4-Step Job Instruction Method to effectively train new team members.
• Design work that enables success by reducing complexity, minimizing variability, and supporting consistent execution.
• Apply structured methods to stabilize processes, ensuring consistent and high-quality outcomes.
• Develop coaching skills to guide others in delivering work to established standards.

Take the guesswork out of training and invest in your team’s long-term success. Join us and experience the impact of effective work design and Job Instruction firsthand.

Discounts

• Register three or more students from your organization and save 12.5% off every registration. To receive a group discount, register as a group through the registration link and the discount will automatically apply.
• LEI Co-Learning Partners: Register before early bird deadline for $1,199.25. Register after early bird deadline for $1,499.25. No group discount can be applied.

Cancellation Policy

You can cancel your registration for in-person workshops four weeks before the course start date for a full refund. A cancellation occurring within two – four weeks of the workshop dates will be subject to a $350 fee. Cancelling less than two weeks prior to workshop start is subject to no refund. To cancel, please call LEI at (617) 871-2900 or email registrar@lean.org.