Throughout these three online courses, you will engage with various educational materials — videos, video presentations, interactive multimedia, articles, case examples, book excerpts, etc. — combined with hands-on exercises during which they’ll address issues they’re currently dealing with at work.
Accelerate lean adoption in your organization by leveling up your team’s knowledge of the essential components of lean thinking and practice, including the philosophy, principles, concepts, and tools. Upon completion, you team will be able to:
- Recognize where and how to apply lean principles, systems, and concepts, to increase value and eliminate waste in your daily work.
- Resolve business challenges by using scientific method, PDCA-based problem-solving.
- Identify work activities as being “value-add,” “incidental,” or “waste” and understand how all three affect workflow efficiency and productivity.
- Understand the five dimensions of the Lean Transformation Framework (LTF).
- Explain why all five LTF dimensions are necessary for achieving lean transformation.
Learn and standardize your team’s approach to problem-solving by adopting this proven, systematic approach to resolving business and work process problems, including how to overcome the shortcomings of most problem-solving efforts: not understanding the situation and jumping to conclusions. Upon completion, your team will be able to:
- Build a foundational understanding of problem types and problem-solving.
- Identify the four types of problems.
- Resolve business challenges by using scientific method, PDCA-based problem-solving.
- Apply A3 thinking to solve problems.
- Clearly define problems, beginning with grasping the situation by gathering facts and data at gemba.
- Break down general, vague problems to specific, actionable ones that can be solved at the root cause.
Discover how to move from a scatter-shot improvement approach — or worse, firefighting — that leads nowhere to a process that helps you develop a blueprint of improvements that will achieve your organization’s objectives. Upon completion, your team will be able to:
- Execute the value-stream mapping process.
- Establish a direction for the company’s improvement efforts, ensuring that improvement efforts eliminate problems customers deeply care about
- Gain a better understanding of the linkages between material and information flow
- Create the basis for an effective lean implementation plan by designing how your organization’s door-to-door material and information flow could ideally operate
- Give operators, engineers, and managers a common language and process for continuous improvement]
- Avoid the common mistake of cherry-picking individual lean tools, which creates isolated islands of improvement and limited benefits
- Plus, the workshop is based on the tested and proven methodology created for LEI’s popular Learning to See workbook , translated into 16 languages, and recipient of a Research Award from the Shingo Institute at the Jon M. Huntsman School of Business, Utah State University
* Live coaching is not included in the this bundle.
Intro to Lean Thinking & Practice ~16 hours
Pre-Work & Reflection ~2 hours
- Listen to the story about NUMMI’s experience
- Ford Innovation
- What is Lean?
Unit 1: Value ~2 hours
- Lean Transformation Framework
- What makes work meaningful?
- Value vs. Waste
- PDCA
Unit 2: Work ~6 hours
Understanding/Designing
- What is work?
- Work Pie
- 3Cs
- TPS
- Kanban
- Job Breakdown
Doing/Improving
- Problems
- Plan vs. Actual
- Engagement
- Visual Management
- 5S
- Work Improvement Framework
Unit 3: People ~2 hours
Developing Capability in Self and Others
Demonstrating Respect
Unit 4: Management ~2 hours
Behaviors
- Go See, Ask Why, Show Respect
- Humble Inquiry
- Gemba Walk
Systems
- Management Systems
- Visual Management
- Support Triangle
- Strategy Deployment (Hoshin Kanri)
- A3 Thinking
Unit 5: Basic Thinking ~1 hours
- Philosophy
- Basic Thinking
- Putting it all together – the LTF
Wrap-up ~1/2 hour
- Final Course Survey
- Resources
- What to do next
Intro to Problem Solving ~ 10 hours (plus hands on time)
Unit 1: Problem Solving ~45 minutes
- Lean Transformation Framework
- How We View Problems
- Lead with a Questioning Mindset
- What’s a Problem
- Four Types of Problems
- Problem Breakdown Analysis
Unit 2: What is an A3? ~2 hours
- Introduction to A3
- A3 as Good Storytelling
- Your A3: Title and Owner
- Develop Problem Solvers
- Basic Thinking, Mindset, Assumptions
- What do I need to know
Unit 3: Creating Your A3 ~6.5 hours
- Grasp the Situation at the Gemba
- Go See, Ask Why, Show Respect
- Problem-solving Funnel
- Analysis
- Your A3: Background & Current Condition – update
- The Five Whys
- Your A3: Goal, Target and Analysis
- Choose Countermeasures
- Your A3: Countermeasures
- Create a Plan
- PDCA Improvement
- Your A3: Plan
- Follow-up
- Detailed A3 Template
- Your A3: Follow-up
Work-based Activities 10+ hours
Learning to See Using Value Stream Mapping ~3 hours (plus hands on time)
Introduction ~15 minutes
- Why Value Stream Mapping?
- VSM- What is it anyway?
- Scoping
Current State Map (CSM) ~1 hour
- Exploring a Current State map & related icons
- How to read a CSM
- Capturing process data – Hands On Activity
- What about healthcare or services?
- Hands-On Activity
Your Own CSM ~10 minutes (plus hands on time)
- Guiding Questions & Resources
- Walk Through (download)
- Self-Evaluation
Assess Your CSM ~ 30 minutes (plus hands on time)
- What do you see?
- What are the characteristics of a lean value stream?
- Services Example
- Practice Example
- Self-Reflection
Future State Map ~45 minutes (plus hands on time)
- Intro to Future State Mapping…
- Guiding Questions
- Try it out
- Check in
- Try it (with sample set)
- Try it (with own workplace)
- Services Example FSM
Implementation Plan ~ 30 minutes (plus hands on time)
- Bring your vision to life
- Implementation Plan
- Templates
- Reflection
