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How do I fix our main delivery processes -- again?
Dear Gemba Coach: I’m part of a large logistics organization and our on-time-delivery is simply disastrous. We’ve done a first value-stream map to improve our…
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Want Your Organization to Survive Over the Long Haul? Value Process Over Results
"There are two ways to run your business," writes Doc Hall. "Focus on value, or focus on results... Interestingly, when you focus on value, good…
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Leadership and Having an Effective Plan
You wouldn’t want to be known as a source of “fake news” but are you practicing
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Is there “mudagement” in your organization?
"Mudagement." What a strange word. But to Tony Lamberton, the concept behind that word has made all the difference in identifying invisible waste in his…
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Ask Art: How is lean the opposite of everything people have been trained to do?
Art Byrne explains why, and how, lean practice is the opposite of what most people have learned about work in any setting
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Kaizen Learning vs. Traditional Problem-Solving
"Lean offers a fundamentally different approach to problem-solving than most traditional companies practice," writes Art Byrne. "Most [traditional] companies delegate important problems to teams of…
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Ask Art: What Happens When Standard Cost Accounting Meets Takt Time?
Trying to become a lean enterprise while retaining traditional standard cost accounting is an exercise in futility. It was developed for a steady state environment…
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Breaking Through To Flow
The other day I began a speech to a leading supplier of medical devices by congratulating them on the absolutely level demand for their products…
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Lean Principles Are the Bread & Butter of this Retail Transformation
Entrepreneurs explain how their chain of bakeries and retail stores used lean continuous improvement to profitably expand, engage employees, and meet growing customer demand for…
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The Dark Side of Concurrent Engineering
One of the fastest ways to reduce development lead time from concept to market is to work concurrently. But as product development coaches Katrina Appell…
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Preventing Problems by Thinking Upstream: A Talk with Dan Heath
Tune in to the LEI podcast to catch a conversation with Dan Heath on his new book Upstream, which urges people to address problems before…
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The Obstacle is the Path
Deborah McGee, LEI's Learning Activities Manager, reflects on the most common obstacles she sees people facing when they first try to introduce lean ideas in…
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Show Respect, Psychological Safety, and Social Neuroscience
Mike Orzen and David Verble examine the meaning and lean relevance of showing respect, creating psychological safety, and the links between these two.
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Align Your Continuous Improvement Efforts: Practical Tips from 4 CEOs in 4 Major Business Sectors
Four CEOs who are leading lean management voices in the critical economic sectors of manufacturing, supply chain, healthcare, and education, offer advice on aligning your…
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Ask Art: What Do You Mean When You Say Run Your Company On Your Operational Excellence Goals?
The Lean company competes on its operational excellence goals, says Art Byrne. These stretch goals must be aggressive in nature and deployed down to every…
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Learning to Teach the Soft Side of Lean
If there’s one common theme among virtually any failed effort, it boils to a failure to engage people in the purpose, says Tracey Richardson. That's why…
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Fixing Lean’s “Sales” Problem
When companies begin lean transformations, IT systems too often are viewed as obstacles. So, some lean thinkers may view Jacob Stoller, author of The Lean…
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Launching and Sustaining a Lean “Pop-Up”
"It’s not unusual for a lean leader or lean practitioner to feel alone, especially in a company or enterprise early in its lean journey," writes…
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Can lean management help with the start of production?
Dear Gemba Coach: Can lean management help with the start of production?
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Is Toyota No Longer a Guiding Light?
Dear Gemba Coach: I'm the lean manager of a mid-sized company, and have been getting teased by many folks about Toyota's troubles. It's mostly good-natured, but…
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