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Should I be worried that management is buying software for virtual gemba walks?

Dear Gemba Coach: A consultant is selling us “virtual gemba walks” software to schedule gemba visits with a “leader standardized work” checklist and key indicators…

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Engineering Checklists

Dear Gemba Coach: How do I apply standardized work to product development?

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How do I introduce kaizen to IT?

Dear Gemba Coach: Based on your experience, what is the best strategy to introduce kaizen as social, ongoing events without start and end dates in…

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Ask Art: How Do I Get the Senior Management Team On Board with Lean?

Lean requires teamwork, and so getting your senior management team on board requires a great deal of work, including new mindsets, exposure to lean practice,…

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Ask Art: Is Lean Inward-Focused?

Art Byrne has been asked over and over if lean is inward-focused or customer-focused. There are aspects of lean that may suggest otherwise at a…

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Ask Art: Why Do People Reject Proof that Lean Works?

Despite compelling proof, most people will find a way to doubt the power of lean to improve their particular work, shares Art Byrne, who argues…

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Book Review: The Toyota Engagement Equation by Tracey and Ernie Richardson

In their book The Toyota Engagement Equation, authors Tracey and Ernie Richardson don’t hit you over the head telling you what to do or how…

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Why Yoda Was Wrong

Aspects of lean can be found almost anywhere - even in a galaxy far, far away. Inspired by a new trailer for the upcoming Star…

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What If Elon Musk Took Manufacturing Cars Seriously?

Jeff Liker asks of Tesla: What if it took Toyota’s help seriously in learning basic manufacturing before undertaking disruptive technology change? What if Tesla built…

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Redefining Work

We need to think about redefining work. Until we – anyone who wishes to bring about organizational change – redefine the actual value-creating work of…

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What is your psychology of change?

Dear Gemba Coach: Do you have a psychology of change? And if so, what is it? Where should we start?

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What personal qualities should I work on to improve my practice of lean?

Dear Gemba Coach: What personal qualities should I work on to improve how I practice lean?

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SBP Has a Helping Hand in Hurricane Harvey

Learn how SBP (formerly Saint Bernard Project) is using lean to help victims of Hurricane Harvey and other natural disasters -- plus what you can…

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Ask Art: Where Will the Biggest Resistance to Lean Come From?

Resistance to Lean will come from every part of your organization, senior management included, says Lean veteran Art Byrne. Knowing where the biggest resistance will…

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Orchestrating Your Product Development Process with Milestones

"Effective milestones are an important part of a company’s development process, especially in today’s era of team-based sprints and stand-ups," writes Jim Morgan. "Yet many…

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A Fundamental Question

As I continue to visit your gemba and receive emails (over 500 and counting since I started in September), I am asked many questions. And…

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What Do Managers Do?

After walking the gemba with sensei Hideshi Yokoi, Matt Savas learned three basic agreements between workers and management, and shared his discovery that a production…

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Not Every Problem Is a “Nail” But Companies Typically Reach for the Same Old “Hammer”

Learn how you can avoid the frustrating, ineffective, but widespread “hammer-and-nail” problem-solving pitfall by recognizing four main problem types so you apply the right problem-solving…

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A Real S&OP Opera

Have you been implementing Lean but are still losing money due to inconsistent customer demand? Well, don't blame the customer. Brent Wahba suggests a different…

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What Should Lean Mean to Us?

Brent Wahba offers lean beginners a few tips for how to be most impactful. "If you are working on how to begin your situational Lean…

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