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The Relentless Pursuit of Perfection
"I began to notice that there was a sharp contrast between well-made, crafted products and poorly made ones, and an even greater distinction between the…
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How Standardized Work Integrates People with Process
In this three-part series, John Shook argues that "the Toyota Way is a socio-technical system on steroids" that brings together people (social) and processes (technical)…
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Does a lean transformation boost a company's stock price?
Dear Gemba Coach: You’ve worked with a lot of different companies in the public and private sectors. How have the stock prices of the public…
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Any advice for a team with a new boss who doesn’t know lean but wants us to switch to agile instead?
Dear Gemba Coach: We have a new boss who doesn’t know lean and is asking our lean team to switch to “agile” instead. Any advice?
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Is agile project management simply lean thinking applied to software development?
Dear Gemba Coach: You seem to distinguish between agile and lean, but to my understanding, agile is simply lean thinking applied to software development. Am…
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The Story of an Error
As a followup to his popular article from earlier this summer about lean profit-sharing plans, Orry Fiume delves deeper. He shares a booklet that McKesson…
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Four Types of Problems (Introduction)
An excerpt from Four Types of Problems IntroductionThe four types of problems are:Type 1: Troubleshooting: Reactive problem solving that hinges upon quick response and dealing with immediate…
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Back to Basics: Jim Womack on Why You Should Never Create an A3 Alone
In this eletter from 2008, Jim Womack (in honor of the then-recent publication of "Managing to Learn") shares invaluable advice for a problem that too…
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Creating Value or Shifting Wealth?
How do we judge the progress of the Lean Movement? One critical indicator is our success in extending lean thinking to new industries and activities.…
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How Accounting “Squirrels” Can Ferret Out Waste
While other functions are busy as beavers looking for waste during a lean transformation, your accounting staff is like a squirrel with its head stuck…
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Fresh Eyes Bring Lean Problems into Clarity
“Fresh eyes” reviews are an indispensible part of developing new value. It’s amazing what you can learn from the input of a knowledgable outsider, because…
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4 Actions that Solved My Lean Management Identity Crisis
Mike Orzen had lean management down cold – or so he thought. After all, he makes a living teaching it to managers and executives. But…
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The Dramatic Spread of Lean Thinking
Without question, lean thinking was born in the factory. Then lean thinking spread to logistics, to tie supplier production tightly to assembler needs and to…
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The Value of A Visual Schedule is Developing Shared Understanding
People closest to the work should understand it best, so they are in the best position to share what the work is including what they…
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I Got 99 Problems and This Is How I'll Tackle Type One
After an unintentional sending a mass email with an error from LEI, Lory Moniz reflects on the source of the defect and commits to a…
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Is your obeya room used for real learning or as a glorified action plan?
Dear Gemba Coach: How can I use an obeya for learning rather than for project management?
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Why do lean management experts differ on how to apply lean principles?
Dear Gemba Coach: I’ve worked with several managers who worked at Toyota or Toyota suppliers who were considered experts in the company’s management and production…
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Ask Art: What sets lean accounting apart from traditional accounting?
"You can’t really become a lean enterprise without making the shift from traditional standard-cost accounting to lean (i.e. plain English) accounting," writes Art Byrne. Read…
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Getting the Most Out of the 5 Whys
Are your 5 Whys leading you to dead ends? Emmanuel Jallas has some advice on how to really get to the root of the problem.
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Three Lean Healthcare Success Stories From Across the Globe
Read a summary of 3 lean healthcare stories from the Lean Global Network, including reflections on what seems to make lean work in a healthcare…
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