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The Dark Side of Concurrent Engineering
One of the fastest ways to reduce development lead time from concept to market is to work concurrently. But as product development coaches Katrina Appell…
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The Escalator of Issues
A daily management system with daily performance metrics gives caregivers the sense that managers are really paying attention, that problems really are being addressed, and…
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Takt Time
Takt time is a calculation of the available production time divided by customer demand. For example, if a widget factory operates 480 minutes per day…
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You Need More Smoke Detectors: Countering Firefighting with Leader Standard Work
Excessive firefighting is a major threat to lean transformations - it may seem easier to time-strapped managers, but it does nothing to foster a culture…
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Single Week Exchange of Business
You’ve no doubt heard of a single-minute exchange of dies in manufacturing, but what happens when you need to changeover your entire customer base in…
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Highlighting 100 Years of Innovation in the Work
Comparing Ford’s 1914 and Toyota’s 2012 assembly lines demonstrates how improving work processes is the cornerstone of lean.
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The Next Revolution in Software Product Design
Discover how product artisans like Melanie Perkins, Brian Chesky, and Larry Page maintain hands-on leadership to build lasting, influential brands. Learn why scaling product-led companies…
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What Should Lean Mean to Us?
Brent Wahba offers lean beginners a few tips for how to be most impactful. "If you are working on how to begin your situational Lean…
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Are We "Doing Lean" All Wrong?
"Somewhere in Ohio is a small healthcare management company that is the best Lean company, EVER," says Brent Wahba. Why? "Because they seemed highly unlikely…
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Three Steps Toward Lean Culture Change
"Culture change typically isn’t greeted with open arms unless there is a crisis to provide a sense of urgency," writes Erin Urban. "Still, I’ve noticed…
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Advice from the Gemba: Best Tips for Designing a Work Experience
When designing a work experience, the benefits of having an experienced coach to guide you cannot be overstated. In this installment of Advice from the…
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Visualize the Invisible: Connect Improvement Work to Real Business Needs
Reflecting on one of her most powerful learning experiences, Lesa Nichols writes, "It struck me that I hadn’t coached my team explicitly on how to…
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Ask Art: What is the Best Lean Leadership Development Program?
Leaders learn and adopt lean thinking the same way everyone else does: by practicing it. Here are a few ideas that will help you get…
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Should I be worried that management is buying software for virtual gemba walks?
Dear Gemba Coach: A consultant is selling us “virtual gemba walks” software to schedule gemba visits with a “leader standardized work” checklist and key indicators…
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Ask Art: How Do I Get the Senior Management Team On Board with Lean?
Lean requires teamwork, and so getting your senior management team on board requires a great deal of work, including new mindsets, exposure to lean practice,…
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Why Yoda Was Wrong
Aspects of lean can be found almost anywhere - even in a galaxy far, far away. Inspired by a new trailer for the upcoming Star…
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Not Every Problem Is a “Nail” But Companies Typically Reach for the Same Old “Hammer”
Learn how you can avoid the frustrating, ineffective, but widespread “hammer-and-nail” problem-solving pitfall by recognizing four main problem types so you apply the right problem-solving…
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Cardboard, Duct Tape, and String: The Do-First Mindset & Meaning of Kaizen
Whatever field you work in, if you are responsible for kaizen in your company, strive for making quick changes in your workplace by finding your…
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How Do You Find - or Develop - the Right Sensei to Lead Lean?
Dear Gemba Coach: We have become skilled at indicating what goes wrong, but solving the problems is not our strength. Making the transformation to problem…
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Show Respect, Psychological Safety, and Social Neuroscience
Mike Orzen and David Verble examine the meaning and lean relevance of showing respect, creating psychological safety, and the links between these two.
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