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Article

The Dark Side of Concurrent Engineering

One of the fastest ways to reduce development lead time from concept to market is to work concurrently. But as product development coaches Katrina Appell…

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Article

The Escalator of Issues

A daily management system with daily performance metrics gives caregivers the sense that managers are really paying attention, that problems really are being addressed, and…

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Lexicon Term

Takt Time

Takt time is a calculation of the available production time divided by customer demand. For example, if a widget factory operates 480 minutes per day…

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Article

You Need More Smoke Detectors: Countering Firefighting with Leader Standard Work

Excessive firefighting is a major threat to lean transformations - it may seem easier to time-strapped managers, but it does nothing to foster a culture…

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Article

Single Week Exchange of Business

You’ve no doubt heard of a single-minute exchange of dies in manufacturing, but what happens when you need to changeover your entire customer base in…

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Video

Highlighting 100 Years of Innovation in the Work

Comparing Ford’s 1914 and Toyota’s 2012 assembly lines demonstrates how improving work processes is the cornerstone of lean.

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100 years of innovation

Article

The Next Revolution in Software Product Design

Discover how product artisans like Melanie Perkins, Brian Chesky, and Larry Page maintain hands-on leadership to build lasting, influential brands. Learn why scaling product-led companies…

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Article

What Should Lean Mean to Us?

Brent Wahba offers lean beginners a few tips for how to be most impactful. "If you are working on how to begin your situational Lean…

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Article

Are We "Doing Lean" All Wrong?

"Somewhere in Ohio is a small healthcare management company that is the best Lean company, EVER," says Brent Wahba. Why? "Because they seemed highly unlikely…

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Article

Three Steps Toward Lean Culture Change

"Culture change typically isn’t greeted with open arms unless there is a crisis to provide a sense of urgency," writes Erin Urban. "Still, I’ve noticed…

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Article

Advice from the Gemba: Best Tips for Designing a Work Experience

When designing a work experience, the benefits of having an experienced coach to guide you cannot be overstated. In this installment of Advice from the…

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Article

Visualize the Invisible: Connect Improvement Work to Real Business Needs

Reflecting on one of her most powerful learning experiences, Lesa Nichols writes, "It struck me that I hadn’t coached my team explicitly on how to…

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Article

Ask Art: What is the Best Lean Leadership Development Program?

Leaders learn and adopt lean thinking the same way everyone else does: by practicing it. Here are a few ideas that will help you get…

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Article

Should I be worried that management is buying software for virtual gemba walks?

Dear Gemba Coach: A consultant is selling us “virtual gemba walks” software to schedule gemba visits with a “leader standardized work” checklist and key indicators…

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Article

Ask Art: How Do I Get the Senior Management Team On Board with Lean?

Lean requires teamwork, and so getting your senior management team on board requires a great deal of work, including new mindsets, exposure to lean practice,…

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Article

Why Yoda Was Wrong

Aspects of lean can be found almost anywhere - even in a galaxy far, far away. Inspired by a new trailer for the upcoming Star…

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Article

Not Every Problem Is a “Nail” But Companies Typically Reach for the Same Old “Hammer”

Learn how you can avoid the frustrating, ineffective, but widespread “hammer-and-nail” problem-solving pitfall by recognizing four main problem types so you apply the right problem-solving…

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Article

Cardboard, Duct Tape, and String: The Do-First Mindset & Meaning of Kaizen

Whatever field you work in, if you are responsible for kaizen in your company, strive for making quick changes in your workplace by finding your…

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kaizen means_tools

Article

How Do You Find - or Develop - the Right Sensei to Lead Lean?

Dear Gemba Coach: We have become skilled at indicating what goes wrong, but solving the problems is not our strength. Making the transformation to problem…

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Article

Show Respect, Psychological Safety, and Social Neuroscience

Mike Orzen and David Verble examine the meaning and lean relevance of showing respect, creating psychological safety, and the links between these two.

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