Video
Want Better Relations and Results from Suppliers? Hear Two Execs Explain the Benefits of "Matched Pair” Leadership
New products and service development does not stop at the exterior walls of your company. Outside suppliers play critical roles, but the relationships between companies…
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Article
Our new boss doesn’t 'get' lean; what can I do to convince him?
Dear Gemba Coach: We’ve had spectacular lean results with our old boss, but our new boss doesn’t get it. He’s already cut his gemba walks…
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Article
Can I change a company's attitude that people can't be trusted to do their jobs unless they are scared into complying?
Dear Gemba Coach: A major assumption in lean thinking is that people genuinely want to do a good job, and the only thing standing in…
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Article
Why the A3 Process Involves More than Filling in Boxes
As she details how to problem-solve using the A3 methodology, a veteran lean coach explains why it's essential to understand that completing an A3 problem-solving…
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Article
A Great Time for Lean Thinking
I’ve just been reading the financial news and realizing that this is a great time to be a lean thinker. In fact, it’s the best…
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Article
Finding a Countermeasure to the Great Resignation in Making Jobs Better
Watching an associate improve his work process prompts some ideas on how to attract and retain employees who are at risk of quitting.
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Article
Should I Use Lean for Headcount Reduction?
Dear Gemba Coach: My company wants to reduce its fixed costs. And as part of this my management has asked me to apply the lean…
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Article
Should we plan according to what we can do, or the other way around?
Dear Gemba Coach: Should we plan according to what we can do, or the other way around?
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Article
Expanding the Purpose of Catchball
Learn how catchball, the process of colleagues tossing ideas back and forth to improve them iteratively, helps get the job done while building capability simultaneously.
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Article
What is your psychology of change?
Dear Gemba Coach: Do you have a psychology of change? And if so, what is it? Where should we start?
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Article
Rethinking Disaster Recovery on the 10th Anniversary of Hurricane Katrina
As the 10th anniversary of Hurricane Katrina approaches on August 23rd-29th, read about how lean thinking is changing how New Orleans and the rest of…
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Article
Dealing with Standard Costing in Lean Organizations
If you are in the accounting department in a lean manufacturing company, and your company uses a standard costing system, it is inevitable that the…
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Article
I’m not sure I understand solving problems one by one.
Dear Gemba Coach: I’m not sure I understand solving problems one by one. I thought listing problems and pushing hard to get them solved faster…
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Article
What Finance Teams Can Learn from the Lean Practice of ‘Go See, Ask Why, Show Respect’ - Part 1
Join a "lean accounting" coach as he recounts several gemba walks with Finance and Accounting leaders and shares their "ah-ha" reaction.
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Article
What would "process points" be in software development?
Dear Gemba Coach: Thank you for your previous column that has raised profound questions for me to work on with my software development teams. For…
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Article
Understanding the 4S Help Chain, Part 1: Lessons from NUMMI on How to Manage Work Disruptions
What are the four critical characteristics of an effective help chain? Matt Zayko, a technical coach for LEI's Lean Product and Process Development team, explains.
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Article
Lean Consumption, Lean Provision, and Lean Solutions
Here’s some good news for the Lean Community. I was recently in Spain where I toured a facility belonging to an American company whose U.S.…
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Article
Riding the Goodyear Wheel to Innovation Excellence
Norbert Majerus of Goodyear shares the Womack and Jones-inspired model that helped his company overhaul its product development operations.
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Article
Lean and Forecasting
Dear Gemba Coach: I’m in charge of the forecasting department in my company. My colleagues in production have been doing lean for several years and…
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Article
Ask Art: How Do You Motivate Managers to Adopt Lean?
Leading an enterprise-wide lean transformation requires everyone at every level to adopt new approaches to their work. Here are some tried-and-true strategies that leaders can…
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