Article
Ask Art: How Do You Motivate Managers to Adopt Lean?
Leading an enterprise-wide lean transformation requires everyone at every level to adopt new approaches to their work. Here are some tried-and-true strategies that leaders can…
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Expanding the Purpose of Catchball
Learn how catchball, the process of colleagues tossing ideas back and forth to improve them iteratively, helps get the job done while building capability simultaneously.
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What is your psychology of change?
Dear Gemba Coach: Do you have a psychology of change? And if so, what is it? Where should we start?
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I Don't Know What I Don't Know, But Spread the Word
In her first piece for the Post, Lesa Nichols reflects on one of her most powerful learning experiences while working as a powertrain manager at…
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Riding the Goodyear Wheel to Innovation Excellence
Norbert Majerus of Goodyear shares the Womack and Jones-inspired model that helped his company overhaul its product development operations.
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Why 'Yes Chef!' Is No Longer the Answer
In order to meet the changing demands of today's restaurants, chefs must learn to evolve from old-school methods of the "brigade system" and learn to…
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Lean Consumption, Lean Provision, and Lean Solutions
Here’s some good news for the Lean Community. I was recently in Spain where I toured a facility belonging to an American company whose U.S.…
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What would "process points" be in software development?
Dear Gemba Coach: Thank you for your previous column that has raised profound questions for me to work on with my software development teams. For…
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Lean and Forecasting
Dear Gemba Coach: I’m in charge of the forecasting department in my company. My colleagues in production have been doing lean for several years and…
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How do we deal with a command-and-control boss?
Dear Gemba Coach: Our boss always says, “It’s not my job to tell you how to do yours!” But then he tells us what to…
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Should we plan according to what we can do, or the other way around?
Dear Gemba Coach: Should we plan according to what we can do, or the other way around?
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I’m not sure I understand solving problems one by one.
Dear Gemba Coach: I’m not sure I understand solving problems one by one. I thought listing problems and pushing hard to get them solved faster…
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Is "lean" now just an over-hyped word that is losing its value?
Dear Gemba Coach: I have spent the day with a group of people in the LeanIT, Agile, ITSM, IT4IT, DevOps, etc. worlds. We were all…
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Learn from the Error, Every Time
It's an awful feeling when you think everything is going just fine and then discover you've made an error. But errors are inevitable. It's what…
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Just Trying “Stuff” Is Not A Real Experiment
"Today it seems like you can’t throw a stick of butter without hitting someone who is “running a lean experiment” on one thing or another,"…
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Calling a Time-Out for Coaches
What's the most effective approach to coaching? Lean coaches Mark Reich and Laura Mottola share practical approaches that include methods such as invoking struggle, providing…
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Not So Simple: Pioneering Lean Product Development
Jean Cunningham, LEI’s executive chair, offers lessons from her time as CFO of lean management pioneer Lantech when it successfully deployed lean principles to product…
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Is momentum loss normal during a lean transformation?
Dear Gemba Coach: One of our outpatient wards reduced waiting time by 75% and got an award for their lean improvement project. But then momentum…
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Learning to Lead, Leading to Learn: A Podcast with Katie Anderson and Isao Yoshino
Join us for this WLEI podcast with Katie Anderson and Mr. Isao Yoshino on his experiences with Toyota that formed the basis for Katie's new…
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People First Leadership: A Conversation by Jim Morgan with Alan Mulally
Alan Mulally is a brilliant engineer who led historic transformations as CEO of Boeing Commercial and then Ford Motor Company. But just as important as…
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