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How to Start the A3 Problem-Solving Process

Why the best, most productive way to “start an A3” is by recognizing that the A3 problem-solving methodology is a “slow-thinking” process.

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Article

A Lean Management System Starts with Senior Leaders

"From events, projects, and A3s to focusing on a lean management system, we’re discovering a new way to run and lead our healthcare organizations, or…

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Article

A Consciousness of Reality

There are countless cases of lean thinking being applied masterfully with the word lean (or the Toyota Production System) nowhere in sight, writes John Shook,…

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Article

Putting Customers First

The cofounders of a successful startup share how lean thinking and practices helped ensure they kept their focus on the customer from startup to scaleup.

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How Can Lean Help Manage the Costs and Complications of Satisfying Customers During Rapid Growth?

An entrepreneur shares why and how lean management helps startups innovate and grow.

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Lexicon Term

Kaizen

Kaizen is a Japanese word that means “continuous improvement”. Kaizen aims to make small, incremental improvements in processes and systems, leading to significant long-term benefits.…

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A chart showing the relationship between system kaizen, process kaizen, and management.

Lexicon Term

Operation Availabilty versus Operating Rate

Operational availability is the fraction of time a machine functions properly when needed. (Also called operable rate.) The operating rate is the amount of time…

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Press Release

Lean Supply Chain, Logistics, Warehousing, and Distribution Training Announced by the Lean Enterprise Institute

The two practical, how-two workshops will run April 29-May 2, 2014, at a working supply chain operations center so attendees can experience lean principles in…

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Press Release

Lean Supply Chain, Logistics, Distribution, and Warehousing Training Announced by the Lean Enterprise Institute

Two practical, how-two workshops will run September 23-26, 2014, at a working supply chain operations center so attendees can experience lean principles in action.

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Article

A Postcard — with Leadership Insights — from Nashville

A look back at LEI’s Lean Transformation Summit in 2018 shares a few tips from CEO keynoters on how to successfully lead with lean thinking…

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Article

Why Value-Stream Mapping is So Difficult in the Public Sector

Identifying value in an organization isn't the easiest task to accomplish. If you happen to work in the public sector, that fact goes double. Public-sector…

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Article

Your Conversations on Lean Thinking and Practice in Healthcare

Check out the conversation topics (and report outs) from the Open Space learning session at the Lean Healthcare Transformation Summit last week in LA!

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Article

Creating Lean Healthcare

Ten years ago this month I made a visit to the Mayo Clinic’s large medical complex in Rochester, Minnesota. I was not there as a…

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Article

You Can't Know If You Don't Know

Recently LEI Chairman and CEO John Shook found an interesting blog by Dr. Helen Kales of the University of Michigan, musing on a powerful set…

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Article

Can a pull system with zero stock make the company more fragile?

Dear Gemba Coach: Can a pull system with zero stock make the company more fragile?

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Article

Continuous Improvement is Good, But Is It Lean?

Take a look at your organization. Is Lean clearly directed and connected to strategy? Are senior leaders directly involved in specifying the process improvements needed?…

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Article

What Do Sensei Actually Do?

What do lean sensei do? Take you to the gemba, discuss what the real challenges are, prescribe exercises, teach PDCA, and push you to the…

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Article

The Business Case for Kaizen

Dear Gemba Coach: I can see the benefits kaizen has brought our company, but find it hard to formulate the argument persuasively. Is there a…

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Article

Intentional Respect

"Most organizations fail to intentionally balance the technical tools side with the social side of Lean," writes Mike Orzen. "People say, 'We respect our people.…

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Article

We found your visit rather challenging ... does “real” lean have to be such a struggle?

Dear Gemba Coach: The question I’m facing internally is whether “real” lean needs to be that challenging or is there an easier way to do…

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