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Make Broccoli (Or Lean) Taste Better Through Experiments
"Whether it’s eating healthy, saving for retirement, or pursuing Lean, we are all biased towards maximizing the here and now as opposed to working towards…
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Designing Hospitals in Collaboration with Patients and Families
LEI coach Danielle Blais shares her reflections on a recent visit to Nemours Children's Hospital in Orlando, a hospital built from the ground up using…
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5 Ways My Thinking Changed With the Help of a Lean Coach
"Coaching for development is different than being managed," writes Deborah McGee. "Lean coaching in our case was not directing an improvement swat team or teaching…
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Make the Shift: From “Churn and Burn” to Learn
Already practicing PDCA? Not so familiar with it? "If you’re not squarely in the PDCA camp, please accept this invitation to join!," writes Deborah McGee.…
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"Roll"-ing Out Lean at Kura Sushi
Self-professed "lean geek" Katie Anderson has eaten several meals at Kura Sushi restaurants and shares her observations on what she sees as lean principles at…
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"What Do I Need to Know?"
"What do I need to know?" A simple, but powerful, question to ask at the gemba and beyond. Kelly Moore muses on how this question…
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One Year Later, How Toyota Has Helped Hurricane Sandy Relief Efforts
There are few processes that are more critical to get right than those involved in disaster relief. Check out how Jamie Bonini and Lisa Richardson…
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Standardization is a Countermeasure, Never the Goal
"If you're excited about standardized work and standardization, especially if you're new to Lean, please stop and think about the problem that's being solved and…
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Combat Isolation with Productivity by Using HoRenSo – A Communication Structure that Engages People, part one of two
How to make your meetings more productive, the Toyota Way.
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Mindfulness and Leading with Respect
Mindfulness is both more essential today than ever, and a foundation for organizational lean excellence. Here John Shook and Mike Orzen explore this theme. “The…
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Feeling the Gemba Magic
After months of work at the gemba with his factory manager helping line workers grapple with problems, CEO Nicolas Chartier realized the true source of…
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The Joys of a Brownfield
“Lean experience teaches us to enjoy and make the most of going to see. Go to the gemba, go there a lot, and learn to…
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How Do I Lead An Existing Lean Initiative as a Newcomer?
Dear Gemba Coach: The head of the lean initiative in our company has left and they gave me the job. I’ve been asked to review our…
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Our technical guys are really resisting the idea of standard work. What should we do?
Dear Gemba Coach: Our technical guys are really resisting the idea of standard work. They believe they each have their own way of working and…
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Are Design Thinking and Lean Thinking the Same?
Dear Gemba Coach: As a practitioner and advocate of design thinking, I’ve been curious about lean, but it seems to me we’re talking about the…
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My CEO, who supported lean, has left and been replaced by a pure finance guy. It doesn't look good for the lean effort. What should I do?
Dear Gemba Coach: My CEO, who supported lean, has left and been replaced by a pure finance guy. It doesn’t look good for the lean…
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As someone who is new to lean, is there something I’m not being told?
Dear Gemba Coach: I’m new to lean, and I find it fascinating. Is there something I’m not being told? Is there an elephant in the…
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Lean Books Roundup
"Several years back, LEI CEO John Shook discussed the need to explore the “frontiers and fundamentals” of lean..." writes Tom Ehrenfeld. "Three recent books reveal…
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The Courage to be Lean
A meaningful purpose is not what you are doing or how you are doing it, argue Joanna McGuffey and Tom Richert. It’s why your team…
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