18. What’s the Problem: An Interview with GE Appliance’s Rich Calvaruso on Solving Problems through Improving the Work

Rich Calvaruso of GE Appliances, a Haier Company sits down with Matt Savas to talk about problems. What problems are they facing? How does GE Appliances develop people through problem solving? And how have they impacted their culture through an emphasis on hands-on problem solving.

Curious what is Jishuken? It is a type of hands-on, learn-by-doing workshop. The term literally means “self-learning” in Japanese.

Additional Resources:

• Jishuken, Part Two: The Power of Self-Learning
• The Value of Sharpening Skills Through ‘Jishuken’