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The Lean Post / Articles / 4 Types of Problems: The Keys to Better Organizational Problem Solving

Webinar graphic image with repeating icons

Problem Solving

4 Types of Problems: The Keys to Better Organizational Problem Solving

By Art Smalley

January 17, 2019

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Join Art Smalley for this important, eye-opening webinar and learn why settling on a favorite problem-solving technique or two is a big mistake.

Art will cover:

  • What are the 4 main problem types that cover virtually every business challenge, plus real-world examples
  • Which problem-solving methods work best for each type – and which don’t
  • How to pick the right problem-solving tool for each type – when to use brainstorming, value-stream mapping, 5 whys, 6 sigma, etc., and when to use something else
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Related book

Four Types of Problems Book

Four Types of Problems

by Art Smalley

Written by:

Art Smalley

About Art Smalley

Art is the author of the LEI workbook Creating Level Pull: a lean production-system improvement guide for production control, operations, and engineering professionals, which received a 2005 Shingo Research Award. He was inducted into the Shingo Prize Academy in 2006. Art learned about lean manufacturing while living, studying, and working in Japan…

Read more about Art Smalley

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