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When Lean Gets Personal
Lean is not simply about making things better; Jim Morgan shares how his experience with lean healthcare taught him how…
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“Simple Ain’t Easy”
The essence of lean is simplicity, argues Orry Fiume, a theme that applies not only to great organizations, but great…
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How Do You REALLY Put Yourself in Your Customers’ Shoes? A Q&A with Eric Ethington
The customer is king in lean. That's why it's critical to know their values, needs, interests, etc. in order to…
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Is there a spiritual dimension to lean?
Dear Gemba Coach: Is there a spiritual dimension to lean?
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Scientific Thinking for Everyone
Scientific thinking is not difficult, it's just not our default mode. Anyone can learn to think more scientifically, by practicing…
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Lean Expansion: Spreading Lean from One Store to a Region at Starbucks
Scaling up is a challenge often talked about in lean circles. How can we best leverage our individual or small-scale…
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Green from the Start
LEI faculty member Jim Morgan shares his insights with Kelly Singer, managing editor of the Lean Green Institute, on how…
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Big Problems? Start Small
"In problem solving, we’re taught to ask a simple question, “Is this problem within my scope of control?” If yes,…
Read article What’s the difference between a sensei and a consultant?
Dear Gemba Coach: Is there a difference between a sensei and a consultant? Beyond the way they market themselves, don’t…
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Lean Roundup: Jidoka
"Jidoka captures the principle of building quality into the production process—of designing work so that the people making the product…
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Bringing Lean to Your Sales Team
LEI faculty member Brent Wahba discusses the importance of bringing lean into your sales department as well as where to…
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Ask Art: How is lean the opposite of everything people have been trained to do?
Art Byrne explains why, and how, lean practice is the opposite of what most people have learned about work in…
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