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Connecting Lean Thinkers With Nonprofits in Portland, Oregon
Matthew Horvat tells the story of Lean Portland, a lean community of practice connecting lean thinkers with nonprofit professionals in…
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Leadership Q&A: Lisa Yerian, MD, Medical Director of Continuous Improvement, Cleveland Clinic Foundation
From the LEI senior executive series on lean leadership: Lisa Yerian, MD, director of Hepatobiliary Pathology and medical director of…
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Let the Work Define the Process
We’re all short on time, but think for a moment with your team about the real work to be done…
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My management team feels tense and pressured about going to the gemba. Is this normal?
Dear Gemba Coach: I’ve decided to take my management team to the gemba to get them to solve real problems…
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Transforming Healthcare: What Matters Most? How the Cleveland Clinic Is Cultivating a Problem-Solving Mindset and Building a Culture of Improvement
Imagine if you could create a culture of excellence and improvement in a large healthcare organization. That’s the challenge that…
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Construction Safety: It’s a Respect for People Issue
A stock photo showing unsafe working conditions at a construction site (used and shared via The Article) sparks an important…
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The Messenger is As Important as the Message
What do people look for in a change agent that will help them be more open to the risky business…
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What it Takes to Share One’s Wisdom: A Q&A with Tracey Richardson
"When you make a decision to change the way you do business, it should hold you accountable for certain leadership…
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John Toussaint on What a Complete System Transformation Looks Like In Healthcare
John Toussaint, CEO emeritus of ThedaCare and CEO of the ThedaCare Center for Healthcare Value, shared his guiding principles for…
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Why Coaching is the Hardest Job I’ve Ever Had
"In 2011 a new term entered my company... we went 'lean'," writes Kasey Corbishley. "The office buzzed with anxiety as…
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Enabling Change Through the Power of Story
Roberto Priolo, editor of Planet Lean, shares why not just reflection, but writing (and storytelling) is so helpful for the…
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The Chief Cause of Problems is Solutions
"In complex organizations, we [oversimplify] problems, try to fix them as painlessly as possible, cross our fingers, and move on…
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