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Digital Marketing: What’s the Problem?
"Digital marketers need to make sure their departments are working together and that [users] are brought into the decision-making process…
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What do you actually do on the gemba?
Dear Gemba Coach: What is it you actually do on the gemba?
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10 RULES FOR FAILING WITH TOYOTA KATA
Looking for tips to successfully practice the Improvement Kata and Coaching Kata in your organization? In this month's Kata SlideShare…
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Lean Thinking and Information Flow
"Most of my career has been spent on making the production floor more efficient, i.e. the delivery of a product,"…
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For Distribution Managers, Lean Means a Sea Change in Roles
Making the leap to lean management in the warehouse or the supply chain requires the same kind of cultural shift…
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Lean & Scrum: Complementary Methods with a Shared Lineage
Lean coach Steve Bell shares his thoughts on Jeff Sutherland's presentation at the Lean IT Summit earlier this month in…
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My boss has asked me to take on the sensei role for the company. What does that mean?
Dear Gemba Coach: How do I become a sensei? My boss has asked me to act in the sensei role…
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How To Get Out of the Habit of Telling
How do we get out of the habit of just “fixing” the immediate problem at hand ourselves (or telling others…
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Do As I Say, Not As I Do
"What the leader demonstrates as important is what the team will focus on," writes Erin Urban. "If we are to…
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How is standardized work different from the Taylorist one best way?
Dear Gemba Coach: How is standardized work different from the Taylorist one best way?
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Lean Thinking for Warehousing and Distribution: How to Know Your Business
"The vast majority of warehouse or distribution center managers have nowhere near the level of detail about the business that’s…
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I Don’t Know What I Don’t Know, But Spread the Word
In her first piece for the Post, Lesa Nichols reflects on one of her most powerful learning experiences while working…
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