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Losing Patients: What Healthcare Organizations Have to Do to Survive Inevitable Changes
Writing on the Huffington Post, Beau Keyte discusses the effect that the full implementation of the Patient Protection and Affordable…
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Public-Private Partnerships Lead To More Effective Government in WA
Since 2012, Washington state government has received more than 2,000 hours of volunteer advice, training, coaching, and/or facility tours from…
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Designing Hospitals in Collaboration with Patients and Families
LEI coach Danielle Blais shares her reflections on a recent visit to Nemours Children's Hospital in Orlando, a hospital built…
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A Sensei in One’s Own Land
In his first piece for The Lean Post, John Shook addresses the question of if, when, and how you and…
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When is technology in healthcare actually valuable?
Technology should support the worker (and the patient), not vice versa. Co-author of the book Perfecting Patient Journeys, Judy Worth,…
Read article Why reduce inventory further?
Dear Gemba Coach,We have a lot of machining operations in our process, and we carry inventory. What is the best…
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Ask Art: Doesn’t Lean Entail Headcount Reductions?
Many people think Lean is about reducing headcount. Art Byrne responds to this common misconception and explains what to do…
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Reason #27 Why Your CEO Is Just Not That Into Lean
You know the value of Lean, but maybe your boss or a key member of the senior leadership team doesn't.…
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What do effective leaders actually do every day? GTS4
So many of us know the value of lean thinking and practice, but what do lean leaders actually do every…
Read article Should I use an A3 report to kick off a problem-solving effort?
Dear Gemba Coach: Should I use an A3 report to kick off a problem? I encourage my managers to tell…
Read article Long Live Process Improvement?
For many beginner practitioners, Lean seems like just another "flavor of the month" program. If it isn't communicated and taught…
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The Virtue of Small Data
"Small Data can be found everywhere, with every customer transaction and interaction," writes LEI faculty member and Lean IT expert…
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