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Why haven’t kanban and value-stream mapping improved delivery from a low-volume/ high-mix process?
Dear Gemba Coach,We work in a low-volume/ high-mix process with component machining and assembly. Our OTD is somewhere between 70%…
Read article Lean Leadership Lesson: First Thing, Grasp the Situation; Last Thing, Grasp the Situation
In this appendix to his eletter on lean leadership, LEI CEO Joh Shook explains how leading in a lean management…
Read article Policy Deployment: aka Strategy Alignment, aka Hoshin Kanri (Appendix 2 to the Eletter “Lead from the Front, Lead from Behind”)
As a way of illustrating the most common misconception about hoshin kanri, namely, that it’s a top-down deployment process, LEI…
Read article A Quick Guide to Running Experiments
The value-stream improvement method described in Perfecting Patient Journeys differs from the traditional committee approach to making organizational changes. Both…
Read article Lean Management’s Key Concepts
The technical components and underlying philosophy of lean, based on the Toyota Production System (TPS), work together to create a…
Read article My CEO has asked me to take a hard look at the lean program at our hospital – where should I start?
Dear Gemba Coach: I am ops director of a large hospital. We have been doing lean for several years now,…
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GET BETTER AT ACHIEVING LEAN GOALS
We often mistake confident predictions and plans for accurate ones. But the more humility we have about our predictions, the…
Watch video How Lean Changes You as a Leader
Few business leaders in the world have applied lean strategy as successfully as has Art Byrne, former CEO of The…
Read article Would you have a few tips about coaching on the gemba?
Dear Gemba Coach: Would you have a few tips about coaching on the gemba?
Read article Practicing Lean Fundamentals in an Office Environment
Applying lean principles in service organizations and administrative processes within manufacturing companies often confounds companies. Lean faculty member and author…
Read article How is lean strategic?
Dear Gemba Coach: I’ve been told by my senior management that there is no strategic vision in lean and they…
Read article Why won’t senseis ever give a straight answer?
Dear Gemba Coach: Why won’t senseis ever give a straight answer?
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