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Asking Effective Questions: The Foundation of Coaching with Margie Hagene
Lean Enterprise Institute faculty member Margie Hagene offers tips for using the four types of questions -- humble, diagnostic, prompting,…
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Developing PDSA Capabilities
Improvement kata and A3 management have become popular ways for developing and practicing plan-do-study (or check)-act capabilities. What’s the connection…
Read article Lean in Sales and Marketing
“Half my advertising budget is wasted – trouble is, I don’t know which half,” department store magnate and marketing pioneer,…
Read article How Do the Problems of Continuous Improvement Professionals Differ from Those of Line Managers
Dear Gemba Coach: How do the lean-related problems or responsibilities of ci professionals differ from those of line managers or business…
Read article DEVELOP CAPABILITY BY PRACTICING THE IMPROVEMENT KATA
This excellent discussion and example of how the Improvement Kata drives improvement, adaptation and innovation is from Gerd Aulinger, a…
Watch video Coaches coaching coaches
The Olympics are always great fun. It is inspiring to see human performance taken to such astounding levels. Watching the…
Read article What Is Your Purpose? Who Is Your Audience?
In this article, the third in a series of starting your A3, sensei David Verble suggest that you reflect more…
Read article THE WRONG KATA
This SlideShare is a good one for reading and discussing in your team. We wish you interesting and productive reflection!…
Watch video Lean Business-IT Integration, Part Four: The Lean Learning Leader
In the fourth article of a five-part series on Lean IT, LEI faculty member Steve Bell addresses leadership and IT…
Read article How Should We Relate Lean Projects to KPIs in a Large Company?
Dear Gemba Coach: We have started a continuous improvement process with dedicated lean experts at each site. Until now our…
Read article Think Before You Leap
In this second of a series on getting started with your A3, coach David Verble shares why clarifing what you…
Read article What Are the Lean Enterprise Institute and the Lean Global Network
John Shook, CEO of the Lean Enterprise Institute (LEI), describes LEI and the Lean Global Network, a group of 18…
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