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Is Lean Scientific?
Dear Gemba Coach: I often hear that lean is like the scientific method. As a lean consultant, I facilitate kaizen events,…
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Mistake Proofing Webinar Follow-up Q & A
In a follow-up to the webinar Mistake Proofing to Reduce Medical Errors, mistake-proofing expert John Grout tackles questions from attendees that…
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What Role Should a Quality Department Play in a Lean Organization?
Dear Gemba Coach: How can you improve quality overall while reducing the number of people who are developing policies, supporting…
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How Come Toyota Veterans Don’t Use a Roadmap?
Dear Gemba Coach: Recently I spent a few months working with Toyota veterans at an automotive supplier. I was surprised…
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On Our Watch
A few weeks ago I walked through the Arsenale in Venice, which has been in continuous use for building and…
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Why does one-piece-flow matter?
Dear Gemba Coach: Recently, during a plant visit, our sensei made a big fuss because there were three parts between…
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Value Stream Management
As we emerge from the recession and look ahead old ways of thinking and action will not be enough to…
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What Does Problem-Solving Look Like? Part 2 of 2
Dear Gemba Coach: Thank you for explaining the different types of problem-solving that distinguishes lean. But how can I tell…
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The U.S. Versus the World Healthcare Cost Gap
Lean thinking dictates that we try to turn any "problem" (or need, however big, however vague) into an actionable problem that can…
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What Problems Are Lean Practices? Part 1 of 2
Dear Gemba Coach: I keep reading that lean is about solving problems. But that's exactly what I already do in my…
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Developing a Kaizen Consciousness with Shingo Prize winner Michael Balle
Michael Ballé, co-author of The Lean Manager, published by the Lean Enterprise Institute (LEI), cautioned in a podcast interview with Business…
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Do Managers “Get” Lean?
Dear Gemba Coach: You mentioned during the webinar that plant tours reveal how well managers 'get' lean. Can you be…
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