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In Search of Value Stream Architects
Recently I've been spending most of my gemba time walking through value-creating processes in organizations far away from manufacturing. And…
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How Do We Reduce Costs with Lean?
Dear Gemba Coach: I have been asked to reduce the cost of a product by a significant amount. I believe…
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How Much Control Do I Need (and Need to Give Up) to Lead?
Dear Gemba Coach: I am interested in setting up a team for implementing lean. So far I have been trying…
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A3 Example from “Making Hospitals Work”
This is an example high-level planning A3 from the fictitious hospital in the book Making Hospitals Work. Click on the "read…
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You Gotta Have Wa
In July, just prior to the Major League All Star break, I introduced you to The Mental ABCs of Baseball.…
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Who To Move?
Dear Gemba Coach: "Kaizen Express" landed on my doormat this morning. While reading through I noticed that it states that if…
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The Virginia Mason Production System: So Much Waste, So Little Time
In this 53-minute video, Marnee Iseman from Virginia Mason talks about the Virginia Mason Production System to a group at…
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5S Again and Again and Again
Dear Gemba Coach,†I've just inherited responsibility for our 5S efforts in our company. Any suggestions for how I can get…
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A Lean “Teachable Moment”: Starbucks in The Wall Street Journal
John Shook discusses recent news about Starbucks and lean.
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The Mind of the Lean Manager
Moving beyond lean tools to embrace lean management techniques requires a shift in mindset—one that prioritizes problem-solving, experimentation, and continuous…
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Toyota’s Secret: The A3 Report
The A3 report, with its logical series of boxes and graphics, looks simple in layout but the underlying thought process…
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The Lean Manager (Chapter 1)
The Lean ManagerChapter OneCUSTOMERS FIRST“He’s closing the plant!”Closing the plant meant losing his job. Losing his job meant losing Malancourt.…
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