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A Lean “Teachable Moment”: Starbucks in The Wall Street Journal
John Shook discusses recent news about Starbucks and lean.
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The Mind of the Lean Manager
Moving beyond lean tools to embrace lean management techniques requires a shift in mindset—one that prioritizes problem-solving, experimentation, and continuous…
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Toyota’s Secret: The A3 Report
The A3 report, with its logical series of boxes and graphics, looks simple in layout but the underlying thought process…
Read article The Lean Manager (Chapter 1)
The Lean ManagerChapter OneCUSTOMERS FIRST“He’s closing the plant!”Closing the plant meant losing his job. Losing his job meant losing Malancourt.…
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Managing to Pitch with PDCA (Pitch-Defend-Catch-Adjust)
John Shook discusses lean thinking in baseball.
Read article Leadership Q&A: Karl Wadensten, president, VIBCO
From the LEI senior executive series on lean leadership:In the first couple years of its lean transformation VIBCO, Inc. saved over…
Read article Recruiting Creative Ideas
Comparing GM's and Toyota's approach to suggestion systems reveals significant differences — and may help explain GM's recent poor performance.
Read article Managing To Learn in Sloan Management Review
John Shook discusses Managing to Learn in two Sloan Management Review articles
Read article GM Is Bankrupt: Does That Mean GM Managers Are Bad Managers?
John Shook discusses GM's bankruptcy and management
Read article Sailing a Straight Course in a Time of Variances
Recently I spent a day as a lean anthropologist, sitting in the back of the room and observing the behavior…
Read article New Sloan must define new GM
James Womack, founder and chairman of the Lean Enterprise Institute, writes in Automotive News that the genius of Alfred Sloan…
Read article The Lean Dentist Webinar Follow-Up Questions & Answers
After reviewing all the questions that we couldn’t get to during the webinar with Dr. Sami Bahri, several key themes…
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