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Survive to Make Money or Make Money to Survive?
With GM’s demise becoming more real every day, many people have been asking me, “Why didn’t GM learn from Toyota…
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Eiji Toyoda and Management Muda
Enthusiasts know how tremendously influential Eiji Toyoda has been to the development of Toyota and its revolutionary management system. Perhaps…
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The Most Frustrated Person in Your Company
No, it’s not you. Earlier in my career I spent most of my time down in the front lines of…
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Mega Mura Bubble Trouble
I started writing my monthly e-letter in October of 2001 to speak to the worries of the Lean Community as…
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“Our people are our most important asset”…Really?
This well-intentioned phrase can carry a buried and profoundly disrespectful message, implying conventional capital asset thinking, treating the people in…
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A Recession Action Plan
A recession is a good time for lean. Organizations can either postpone lean and resort to traditional cost cutting, or…
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No Excuses
There has been much drive-by observation of lean operations over the years. A drive-by will unveil a fair amount of…
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What is Lean Management?
If lean thinking means a different approach to business, then it must also imply a different approach to managing by…
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Lean Landscapers
HighGrove Partners, an Atlanta landscaping company, needed some time to figure out how to apply lean management principles. After all,…
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It Takes 2 (or more) to A3
No one can create a useful A3 in isolation. It takes at least two individuals and often many more. Developing…
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Manage the Contract or Improve the Value Stream?
As much as I would like to, I can't walk frequently along every type of value stream. As a result,…
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Fighting Cancer with Linear Accelerators and Accelerated Processes
A series of cross-functional lean improvement teams in the Radiation Oncology Department at the University of Michigan Health System (UMHS)…
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