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Seeking Radical Quality in the Tech Industry
The CTO of a website design firm explains how a recent book on radical quality improvement in manufacturing inspired him…
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How to Focus on a People Accelerated Lean Transformation
Business and operational performance improved dramatically when a car dealership's leaders embraced the lean principle of respect for people. Here's…
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How a Bakery Uses Lean Thinking to Drive Growth
A lean system that runs like clockwork and constant attention to customer service enables Barcelona-based 365.café to achieve the seemingly…
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Why You Need a Better Process Development System
Two veteran lean product and process development coaches share the benefits of improving this critical, too often overlooked part of…
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Ask Art: I Want to Convert My Company to Lean. What Are the First Steps?
The former Wiremold CEO explains the commitment you must make— and the expectations you must set—when you start your continuous-improvement…
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A Video Primer on Improvement and Coaching Kata
A veteran kata instructor offers a brief explanation of two vital problem-solving and innovation-driving practices.
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Addressing the Labor Shortage by Innovating the Work
Learn how a restaurant is working to attract and retain workers by improving the work inside their commissary.
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Organizing for Successful Product and Process Development
This short video shows how one organization brought a large team together to learn what their customers value.
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Learning More About a Leader Who Helped Build Toyota’s Culture
An LEI coach tells what it was like to work with the man who helped propagate the Toyota Way.
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Reaching Your Organization’s Full Potential
A visit to Turner Construction's New York Business Unit reveals how its leaders use the A3 process to build their…
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As Your Customer’s Definition of Value Evolves, So Must Yours
If you don’t realize that your customer’s definition of value has expanded to include social responsibility and racial equity, you…
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Ask Art: How Do Improvements to Your Balance Sheet Drive Earnings?
Converting to true lean practice yields significant improvement in financial performance -- and one place to start is by focusing…
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