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Why We Believe People-Free Plants and Services Prevent Learning
We (Lean Sensei Women) are a group of women from different continents, horizons, and professions who share a commitment to…
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Soliciting Suggestions in Ways That Don’t Backfire
Sometimes well-intentioned lean activities like asking for suggestions can backfire; Cheryl Jekiel shares specific ways to prevent mishandling ideas from…
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We get good results with kaizen, but why don’t they stick?
Dear Gemba Coach: Our teams have good results with kaizen, but nothing seems to stick for long – any advice?
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Transformative Steering
After three years of working with learning partner companies, LEI’s Lean Product and Process Development group observed that the companies…
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Standardized Work or Kaizen? Yes
Some lean folks LOVE to quote the Taiichi Ohno observation that “there is no kaizen without standards," notes John Shook,…
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Ask Art: How Do I Get the Senior Management Team On Board with Lean?
Lean requires teamwork, and so getting your senior management team on board requires a great deal of work, including new…
Read article How can I make sure my teams do kaizen the right way?
Dear Gemba Coach: How can I make sure my teams do kaizen the right way?
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“What Did I Transform Today?”
A lean approach to coaching is incomplete if nothing has changed for the better, says Josh Howell, who shares how…
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Seafood Restaurant Fishes for Problems Customers Really Care About
The executive chef at Legal Sea Foods explains how the restaurants are cutting lead times from fishing boat to your…
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LPPD Under the Sea: Efficient Product Design with Subsea 2.0
In this excerpt from the new book Designing the Future, authors Jim Morgan and Jeff Liker share the case study…
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An Innovative Framework for Designing Better Products and Services – and a Better Future
Because of the enormous “shadow” it casts over the entire enterprise for years, product development literally designs the future of…
Read article How do you apply takt time to service work?
Dear Gemba Coach: How do you apply takt time in fields like services where customer demand is not known?
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