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Moving People Around as Key to Unlocking Financial Outcomes of Lean
As lean accounting pioneer Jean Cunningham will tell you, there’s much more to understanding lean’s financial benefits than looking at…
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If lean is all about people, why are the discussions impersonally cold and rational?
Dear Gemba Coach: Lean thinkers say it’s all about people, but the debates are then all so cold and rational. Where…
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Mindset and the Andon Cord
When it comes to Andon, we like to talk about visual management, fast response, supporting employees, and other technical aspects.…
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Tesla vs. TPS: Seeking the Soul in the New Machine
While Tesla has excited customers and drawn praise for innovative design and bold thinking, author Jeff Liker believes that it…
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Your Consultant Doesn’t Have the Answers
Inspired by a true story from his tenure at the Toyota Production System Support Center, LEI Senior Coach Mark in…
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Any advice for someone (me) in sales who fails to see how lean can help?
Dear Gemba Coach: Our company has a long history of lean in manufacturing, but I work in the sales department.…
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A Reflection on Competition
A meta-analysis of research shows that among the three main ways of achieving business goals, collaboration beats competition and individualism…
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Tips for Proving the Financial Value of Lean to Leadership
Of the many aspects of lean accounting, one that has proven especially useful is the principle of “cost avoidance.” Today…
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How do I fix our main delivery processes — again?
Dear Gemba Coach: I’m part of a large logistics organization and our on-time-delivery is simply disastrous. We’ve done a first…
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Ask Art: Why do you say the CEO needs to become a lean expert?
A key first step for any CEO leading a lean conversion is to call 1-800-lean-consultant to find an expert to…
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How do I love thee? Let me count the ways – on a Valentine’s Day A3
The question lean practitioners Tracy and Ernie Richardson get more than any other isn’t about problem-solving, takt time, standardization, or…
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But when should we use design thinking or lean thinking?
Dear Gemba Coach: I read your latest and very interesting Gemba Coach column comparing design thinking and lean thinking. But…
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