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How Do You Know What Your Product or Service Needs to Be?
What does it take to know what your product or service needs to be? The obvious answer, it would seem,…
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Why Bother Making It Visual?
What to do when you need to make the work visible, but your people aren't behind it? Leslie Barker has…
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As a facilitator, how much do I have to know about an area targeted for improvement?
Dear Gemba Coach: As a lean "facilitator" in my organization, how important is it to gain a deep understanding of…
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Lean Was a Lot Simpler Back in the Day…
Lean transformations aren't easy. But, according to Brent Wahba, they weren't always that way. In his newest Post, Brent discusses…
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Advice from the Gemba: Top Mistakes Lean Leaders Make III
Mistakes are just a part of lean, even for leaders. Luckily they're also a great opportunity for improvement. Today three…
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Lean Coffee-Inspired Coaching
Lean Coffee has been praised for making meetings more productive by giving all participants a say in creating an agenda…
Read article Is the digital revolution a more important business development than lean?
Dear Gemba Coach, Isn’t the digital revolution, especially in services, a more important business development than lean?
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Follow-up Q&A for Jim Lancaster’s Work of Management Webinar
“The Real Work of Management” webinar drew very engaged attendees who submitted hundreds of questions. We now present some of…
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When A3s Get Personal
Think A3s are just for organizational problems? Think again. Katie Anderson discusses how to adapt A3 thinking to guide our…
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Ask Art: “Do lean conversions actually go smoothly, like in the books?”
Art Byrne receives many inquiries from people wondering whether lean transformations really are as smooth as they seem in books,…
Read article Is lean different from creating a culture of problem-solving?
Dear Gemba Coach: I’m an OD coach interested in lean, and wonder how lean is different from creating a culture…
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The Art of Productive Inquiry
Last month Andrew Quibell released a sketch outlining a process for effective silent observation. His new sketch shares what to…
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