Problem Solving
THE ROLE OF ‘CHALLENGE’ IN THE IMPROVEMENT KATA
The first step of the Improvement Kata, "Understand the Direction or Challenge," is often overlooked, yet it is the important context for the three steps that follow. In this Summer's Kata video, Tyler Fife of BiAmp Systems in Portland, OR defines what a Challenge is, how it fits in and what happens when you skip over this step of the IK pattern. Future-State Mapping is one good way to define your Challenge.
